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Customer Support Administrator

RM 2,500 - RM 3,000 / Per Mon


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Customer Interaction:

  • Be the main point of contact for customer questions, orders, and requests.
  • Provide fast and friendly responses via phone, email, or chat.
  • Resolve customer issues or escalate them to the appropriate team.

Order Processing:

  • Accurately process customer orders with attention to detail.
  • Work with the fulfillment and shipping teams to ensure timely delivery.
  • Keep customers updated on their order status.

Sales Team Support:

  • Assist the sales team in preparing quotes, proposals, and presentations.
  • Keep customer information and sales records up to date.
  • Answer customer questions about products and services.
  • Minimum Requirement: SPM / Diploma in Business Administration, Marketing, Management, or any related field
  • Fresh graduates are encouraged to apply
  • Required Languages: English, Bahasa Malaysia, Mandarin (optional)
  • Excellent interpersonal and communication skills (verbal and written)
  • Proficiency in MS Office
  • Excellent organizational and multitasking abilities
  • Attention to detail and commitment to accuracy
  • Independent, self-motivated, and proficient in time management
  • Parking Perks
  • Snacks & Drinks
  • Medical Claims
  • Work Hard & Earn Rewards
  • Team Building & Activities
  • Annual & Medical Leave