Customer Support Administrator
RM 2,500 - RM 3,000 / Per Mon
Original
Simplified
Customer Interaction:
- Be the main point of contact for customer questions, orders, and requests.
- Provide fast and friendly responses via phone, email, or chat.
- Resolve customer issues or escalate them to the appropriate team.
Order Processing:
- Accurately process customer orders with attention to detail.
- Work with the fulfillment and shipping teams to ensure timely delivery.
- Keep customers updated on their order status.
Sales Team Support:
- Assist the sales team in preparing quotes, proposals, and presentations.
- Keep customer information and sales records up to date.
- Answer customer questions about products and services.
- Minimum Requirement: SPM / Diploma in Business Administration, Marketing, Management, or any related field
- Fresh graduates are encouraged to apply
- Required Languages: English, Bahasa Malaysia, Mandarin (optional)
- Excellent interpersonal and communication skills (verbal and written)
- Proficiency in MS Office
- Excellent organizational and multitasking abilities
- Attention to detail and commitment to accuracy
- Independent, self-motivated, and proficient in time management
- Parking Perks
- Snacks & Drinks
- Medical Claims
- Work Hard & Earn Rewards
- Team Building & Activities
- Annual & Medical Leave
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