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About the role
We are seeking an enthusiastic and customer-focused Retail Supervisor to join our team at FDIG RETAIL' in Setia Alam, Selangor. As a Retail Supervisor, you will play a vital role in ensuring the smooth and efficient operation of our retail store, overseeing a team of retail assistants and delivering exceptional customer service. This is a full-time position.
What you'll be doing
- Supervise and coordinate the day-to-day activities of the retail team, ensuring tasks are completed efficiently and to a high standard
- Provide excellent customer service, addressing customer inquiries and concerns in a professional and timely manner
- Monitor and maintain proper stock levels, merchandise displays, and store cleanliness
- Assist the Store Manager in overseeing all store operations, including inventory management, staff scheduling, and customer service
- Collaborate with the management team to implement store policies and procedures
- Be able to make any decisions regarding the store while the Manager is on leave.
- Place order with purchaser , alert of grocery prices from time to time and be able to make price adjustments in stores as quickly.
- Ensuring that there is always enough stock in the store.
What we're looking for
- At least 1 year of experience in a retail supervisory role. No experience also can apply.
- Have GDL license as an advantage.
- Have experience in sales also can apply.
- Strong customer service orientation and the ability to work well in a team environment
- Excellent communication and interpersonal skills, with the ability to motivate and lead a team
- Good problem-solving and decision-making abilities, with a focus on delivering results
- Familiarity with retail operations, including inventory management, merchandising, and cash handling
- Proficient in using relevant retail software and microsoft office.
What we offers
At FDIG RETAIL', we are committed to providing our employees with a supportive and rewarding work environment. As a Retail Supervisor, you can expect:
- Competitive salary and commission if can do sales.
- Contribution of EPF and SOCSO.
- Opportunities for career advancement.
About us
FDIG RETAIL' is a leading retailer in the Retail & Consumer Products industry, operating a network of successful stores across Malaysia. Our mission is to provide our customers with a exceptional shopping experience by offering high-quality products and unparalleled service. Join our team and be a part of our continued growth and success.
If you're excited about this opportunity and want to be a part of our dynamic team, apply now.