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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Associate

Salary undisclosed

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Pickle Social Club is hiring!

You will be supporting Pickle Social Club (PSC) by providing exceptional service to members and coaches through various channels. You'll manage inquiries, coordinate coaching sessions, and ensure a smooth, memorable experience for all. Join our team and help us deliver the best-in-club experience!

About the Role

Plays a key role in providing excellent customer support and ensuring smooth service delivery. This position is responsible for handling customer inquiries, addressing concerns, and managing the scheduling and coordination of coaching sessions. The ideal candidate will have a passion for delivering exceptional customer service, strong communication skills, and the ability to manage multiple tasks efficiently.

What You'll Do

Customer Enquiries & Support

  • Respond to customer inquiries via phone, email, live chat, and social media in a timely and professional manner.
  • Assist customers with service inquiries, product usage questions, and general information requests.
  • Resolve customer complaints and issues by investigating concerns, providing solutions, and following up on open cases.
  • Maintain a thorough understanding of the company's products and services to offer informed recommendations.
  • Record customer interactions, feedback, and any escalated issues accurately in the CRM system.
  • Handle customer feedback and proactively identify opportunities for service improvements.

Coaching Session Management

  • Coordinate and schedule coaching sessions, ensuring all sessions are confirmed with customers and coaches.
  • Communicate coaching availability to clients and provide reminders prior to sessions.
  • Assist clients with questions regarding the format, content, and objectives of coaching sessions.
  • Monitor the progress of scheduled coaching sessions, ensuring they run on time and meet customer expectations.
  • Provide administrative support for coaching staff, including managing calendars and making adjustments as necessary.

What You Bring

  • High school diploma or equivalent (required); Bachelor’s degree in Business, Communication, or related field (preferred).
  • Around 1-2 years in a customer service or administrative role, preferably in a service-based industry.
  • Strong attention to detail and a dedication to delivering top-notch customer service.
  • Eagerness to handle various tasks and a hands-on approach when needed.
  • Excellent communication skills and a passion for building connections with customers.
  • Resourcefulness, organization, and adaptability in a dynamic environment.
  • Ability to work independently while collaborating effectively with the team.
  • Strong multitasking and prioritization skills in a fast-paced setting.
  • Proficiency in English, with the ability to engage with a wide range of customers.

Perks of Working with Us!

  • Exclusivity: Work with Malaysia's pioneer and premium pickleball commercial brand.
  • Embrace growth: There’s ample opportunities for professional and personal development here as we expand our business to other areas and regions.
  • Build connections: Form a network of the best people here and experience valuable connections.
  • Wellness & Team Discounts : Discounts on in-house merchandise, fitness packages and affiliate partners’ products.

If you're adaptable, detail-oriented, and ready to drive operational excellence in a fast-paced environment, we want to hear from you!

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