Senior Manager, PR & Client Services - Malaysia
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Job Description
Job Summary
As a Senior Manager, PR & Client Services, you will be responsible for leading and managing strategic client relationships, ensuring the successful delivery of communication programs that align with their business objectives. You will play a pivotal role in building strong client partnerships, providing strategic counsel, and overseeing project execution.
Responsibilities
Job Summary
As a Senior Manager, PR & Client Services, you will be responsible for leading and managing strategic client relationships, ensuring the successful delivery of communication programs that align with their business objectives. You will play a pivotal role in building strong client partnerships, providing strategic counsel, and overseeing project execution.
Responsibilities
- Client Relationship Management:
- Develop and maintain strong, long-term relationships with key client contacts.
- Proactively identify client needs and opportunities, providing strategic counsel and innovative solutions.
- Manage client expectations and ensure high levels of client satisfaction.
- Project Management:
- Oversee the planning, execution, and evaluation of complex communication projects, ensuring timely delivery and budget adherence.
- Lead cross-functional teams to collaborate effectively and achieve project objectives.
- Monitor project progress, identify potential risks, and implement mitigation strategies.
- Team Leadership:
- Lead, mentor, and develop a high-performing team of communication professionals.
- Foster a positive, collaborative, and results-oriented team culture.
- Provide guidance, coaching, and performance feedback to team members.
- Strategic Planning:
- Develop and implement comprehensive communication strategies aligned with clients' business objectives.
- Conduct in-depth research and analysis to identify key trends and opportunities.
- Develop and execute innovative communication campaigns that drive results.
- Financial Management:
- Manage project budgets and ensure profitability.
- Monitor and track project expenses, and identify cost-saving opportunities.
- Business Development:
- Contribute to business development efforts, including identifying new opportunities, preparing proposals, and presenting to potential clients.
- Bachelor's degree in Communications, Marketing, Public Relations, or a related field.
- 6+ years of experience in public relations in an agency environment.
- Proven track record of managing complex communication projects and building strong client relationships.
- Excellent written and verbal communication skills.
- Strong leadership and team management skills.
- Proficiency in project management tools and software.
- Ability to work under pressure and meet tight deadlines.
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