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Lead Business Analyst

Salary undisclosed

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Bachelor's degree in Computer Science or a related discipline.

Experience in managing and delivering software solutions.

10+ years of experience in at least three disciplines, such as business, information, solution or technical architecture, application development, and database management.

Proven experience in managing small teams.

Exposure to eCommerce, CRM, and integration systems such as Shopify, Hybris, Salesforce, Boomi, etc.

Strong business acumen with experience in customer-focused areas like e-commerce, ordering, distribution, sales & customer support, and marketing.

Driven to build a highly motivated team.

Passion for solving business problems with technology with the ability to leverage technological opportunities to solve problems and improve process efficiency at scale. Capable of effectively communicating technology concepts to business stakeholders.

Experience managing global and cross-functional teams.

Ability to balance long-term strategic goals with short-term operational needs.

Excellent communication skills, both written and verbal, with the ability to present ideas and concepts to both technical and non-technical audiences.

Strong leadership skills with exceptional interpersonal abilities, including teamwork, facilitation, and negotiation.

Knowledgeable in Order Management, Distribution and Finance processes.

Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, Infrastructure and operations, and EA and ITIL frameworks.

Awareness of emerging technologies, such as generative AI and its applications.

Commitment to data security, data privacy, legal requirements, quality, and compliance.

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