Internship of Information Technology (IT)
- Internship, onsite
- Forest Interactive Sdn Bhd
- Kuala Lumpur, Malaysia
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Availability Status
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Internship for IT
Allowance RM 800 + Daily lunch meals
Forest Interactive is a MSC Status company which enables global wireless solutions for enterprises and merchants who want to benefit from the mobile channel by delivering services aimed at generating revenues, improving business efficiency and proactively managing relationships with their customers through personalized interaction. We also an award-winning telecommunications platform provider with a global presence across 14 regional offices in 35 countries. Since its founding in 2006, Forest Interactive has been providing innovative and revenue-generating solutions for over 90 mobile operators. We experiment with Mobile Applications on SMS, MMS, USSD, WAP and similar platforms. We are looking for individuals with a passion for public relation and the Internet that are creative thinkers.
Job Descriptions
- Assist in diagnosing and resolving hardware, software, and network issues.
- Provide technical support to end-users via email, phone, or in-person.
- Set up, configure, and maintain workstations, printers, and other IT equipment.
- Responding in a timely manner to service issues and requests.
- Monitor system performance and network connectivity to ensure uptime.
- Assist in routine checks on servers, switches, and other network devices.
- Report and document system outages or irregularities.
- Support the installation, configuration, and maintenance of servers and IT hardware.
- Assist in updating firmware, software, and operating systems.
- Perform regular backups and ensure data recovery processes are operational.
- Maintain IT documentation, including user manuals, system configurations, and troubleshooting guides.
- Assist in preparing reports on system performance, incidents, and inventory.
- Document IT processes and procedures for standardization.
Requirements and Qualifications
- Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Computer Science/Information Technology/Network Security or equivalent.
- Required language(s): English
- Intern require to come to office everyday
- Duration of 4 to 6 months.
- CGPA: 3.0 and above
Only shortlisted candidates will be notified and kindly mentioned or share your university cover letter to know on the starting and ending date for internship
Job Type: Internship
Contract length: 3-6 months
Pay: RM800.00 per month
Benefits:
- Meal allowance
Schedule:
- Monday to Friday
Expected Start Date: 01/06/2025