Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Support Executive (W.F.H)

RM 3,000 - RM 4,500 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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How will this career benefit you?

  • Fast paced and growing environment
  • Competitive salary & work benefit package
  • Extremely skilled team that strives for perfection
  • Outstanding career growth & development opportunities
  • Provide continuous learning to you by staying ahead with the latest technologies

Job description

  • Provide exceptional customer service and technical support to users of the company's software products via email, phone, and chat.
  • Offering technical guidance, training and explanation to users on products or services to help customer use them effectively.
  • Collaborating closely with technical teams, development teams, etc., to collectively address complex technical issues.
  • Document clear,detailed techinical issues, and resolutions for user and team reference.
  • Ensuring the security and confidentiality of user information and sensitive company data.
  • Dealing with urgent technical issues to ensure the smooth operation of company operations.
  • Follow up with clients to garnered feedback for service improvements.

To succeed in this role, we will need you to have:

  • Candidates must possess at least a SPM/STPM/Diploma/Advanced/Higher/Graduate Diploma or Bachelor’s Degree in any field.
  • FRESH GRADUATES are encouraged to apply.
  • Required language(s): Proficient in Mandarin and English.
  • Have basic knowledge on how to use Outlook, Google Sheets, and Excel.
  • Good administrative and computer literacy skills.
  • 5 days’ work week (3 shift based)
  • Able to work on rotational shift
  • Related work experience in Customer Service field/IT Support will be an advantage.
  • Has a strong sense of responsibility, independence, and customer friendly.
  • Possess the right attitude with willingness and humility to learn.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance
  • Work from home

Schedule:

  • Afternoon shift
  • Early shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus
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