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NETWORK CONTROL CENTRE OPERATOR

RM 1,700 - RM 1,700 / month

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Position : Network Control Operator

Responsibilities :

  • Monitoring and operate Network Management System.
  • Responsible for the Fiber Optic Cable Fault Management.
  • Responsible on the escalation of faults to the nearest team.
  • Responsible to handle and record customer’s enquiries and complaints.
  • Responsible to effectively identify problems; able to multi-task; team oriented yet able to complete tasks independently with minimal supervision.
  • Prepare daily report/breakdown report and any other report as per HOD requirement.
  • Requirements ;

  • Min. Certificate or Diploma or its equivalent in IT background.
  • At least 1 year and above working experience in IT background.
  • Good communication skills.
  • Able to work by shift.
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