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Customer Support (Software)

RM 2,000 - RM 4,000 / Per Mon


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  • Provided support such as guidance, troubleshooting or consultation to dealers and customers on our company Products via Whatsapp, emails and remote access.
  • Keeps record of the job performed such as inquiries, complaints, feedback and solution provided.
  • Follow up unfinished job from time to time both internally and externally to ensure customer's inquiries does not left unattended.
  • Able to work both independently as well as a team.
  • Ad-hoc task may be assigned by team leaders from time to time if required.
  • At least Diploma in IT related courses.
  • Fresh graduates are encouraged to apply for this position.
  • Able to communicate in English, Bahasa Malaysia and Mandarin.
  • Service minded person and patient person.
  • Familiar or experienced with accounting system or software support will be an added advantage.
  • Epf
  • socso
  • Year End Bonus
  • Travelling Allowance
  • Perfect Attendance Allowance
  • Performance Bonus
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