Retail Associate (Setapak Mall)

• Receive and verify stock; distribute received items to the selling floor.
• Maintain accurate records of incoming and outgoing shipments.
• Pack stock for delivery, including sealing and labelling cartons.
• Empty trash receptacles and clean spills as necessary.
• Maintain a clean and organized workspace.
• Greet customers, answer their questions, help them locate items, and provide recommendations or advice.
• Keep shelves fully stocked, organized, and accurately labelled.
• Return unwanted items to their correct shelf positions and neatly arrange products.
• Stock and replace products to prevent damage.
• Remove expired items and place near-expiry products on special promotions.
• Assist customers by guiding them to the correct aisle or shelf to help with purchasing decisions.
• Help customers and cashiers verify prices when needed.
• Assist cashiers by swiftly and efficiently bagging customers' purchases.
• Operate scanners, cash registers, and other electronic systems (e.g., card terminals).
• Accept payments, ensuring all prices and quantities are accurate, and provide receipts to customers.
• Process exchanges and resolve customer complaints.
• Bag or wrap purchases to ensure they are safe for customers to carry.
• Follow all store procedures regarding payment methods, vouchers, and promotions (PWP).
• Complete tasks assigned by supervisors in accordance with workplace guidelines and SOPs.

Job Type: Full-time

Pay: RM1,500.00 - RM1,700.00 per month

Benefits:

• Health insurance
• Maternity leave

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay
• Yearly bonus

Education:

• STM/STPM (Preferred)

Experience:

• Retail: 1 year (Preferred)

Work Location: In person

Expected Start Date: 12/19/2024