Ward Clerk (Preferably with experience)

Full Time, onsite
Beacon Hospital Sdn Bhd
Petaling Jaya, Malaysia

Salary undisclosed

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Primary Responsibilities;

Ensure all inpatient charges to charge accordingly to the correct patient, correct code, and quantity. The Ward clerk's responsibility is to ensure handle patients' money with care and honesty without any loss or failure.

DUTIES & RESPONSIBILITIES: -

Specific Duties and Responsibilities in General

1. Key in all charges for inpatient

- Ward items/ Consignment/ ambulance charges

- Doctor Consultation Fees/ Procedure charges

- Compulsory to ensure all charges are key in accordingly every day and before

sending

for discharge

2. Prepare Discharge Document

· Upon the nurse informing the patient of discharge, compile all documents and put them in the correct folder. (eg: billing folder, MRD folder, insurance folder

· To photocopy all patient reports (for insurance cases only) before sending them down for discharge.

· Prepare discharge slip and photocopy discharge TTH prescriptions.

· To ensure a complete discharge document to send down to discharge staff within the time frame given

· To call the porter via the porter app for sending the discharge or any document movement.

3. Payments

· Collecting payment/deposit for discharge patient

· Collecting patient top-up deposits inward if any are outstanding or if patients need to do any procedure that needed a deposit to be topped up.

4. Refunds

· To perform refund procedure for overpaid deposit upon discharge

· Assist discharge staff to ensure patients fill up on refund form

5. Slot in appointment Date and Time in system

· To ensure the correct appointment date key in into the system with the correct doctor

· Write the date on the appointment card with the correct patient details and appointment details.

6. WhatsApp Group Information

· To ensure acknowledge and be alert for all information shared via

WhatsApp group.

7. Communication

· To Update the patient/next of kin once the discharge bill is ready and explain the charges accordingly.

8. End Shift

· Ward clerk to check credit card transaction & Cash transaction is tally & Accurate

· Perform Details & settlement for credit card terminals

· Drop collected cash in the safe box

9. Assisting

· Assisting the ward in answering phone calls

· Perform any other tasks requested by superiors and Management as and when deemed necessary

10. Hospital SOP

· To adhere to all policies and SOPs of the Business Office Unit and the hospital as a whole at all times. Failure to comply with the policies will be subject to inquiry by the hospital management.

Working Hours :