Program Coordinator

The Program Coordinator is responsible for organizing, managing, and overseeing all aspects of training projects, ensuring smooth execution and achievement of project goals. This role involves coordinating with trainers, participants, and stakeholders to ensure the success of training programs. The Program Coordinator plays a vital role in maintaining program quality, tracking progress, and handling administrative tasks efficiently.

Key Responsibilities

• Program Planning and Coordination
• Collaborate with project managers and trainers to design and implement training schedules and agendas.
• Coordinate training logistics, including venue setup, materials preparation, and equipment requirements.
• Maintain a detailed project timeline and ensure all milestones are achieved.
• Participant Management
• Handle participant registration, attendance tracking, and communication.
• Address participant queries and concerns promptly and professionally.
• Collect and analyze participant feedback to improve future training sessions.
• Administrative Support
• Prepare and maintain accurate documentation, including training manuals, reports, and attendance records.
• Manage budgets related to training projects, ensuring adherence to allocated funds.
• Oversee procurement of training supplies and resources.
• Stakeholder Collaboration
• Liaise with trainers, guest speakers, and subject matter experts to ensure program relevance and effectiveness.
• Serve as the primary point of contact for all internal and external stakeholders involved in the project.
• Monitoring and Evaluation
• Monitor the progress and performance of training sessions, ensuring objectives are met.
• Conduct evaluations and compile reports on training effectiveness, outcomes, and recommendations.
• Ensure compliance with accreditation standards and other regulatory requirements.
• Problem-Solving and Crisis Management
• Identify and resolve any issues or challenges that arise during the training program.
• Adapt plans and schedules as necessary to address unforeseen circumstances.

Qualifications and Skills

• Education: Bachelor’s degree in Project Management, Human Resources, Education, or a related field.
• Experience: At least 2 years of experience in program coordination, event management, or a related role. Experience in training and development is preferred.
• Skills:
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and project management tools.
• Ability to work independently and as part of a team.
• Problem-solving and decision-making capabilities.
• Attention to detail and a commitment to quality.

Key Competencies

• Time management and ability to meet deadlines.
• Adaptability and flexibility to handle dynamic project needs.
• Analytical thinking for program assessment and improvement.
• Collaboration and teamwork to ensure smooth coordination among stakeholders.

Working Conditions

• Full-time position, with occasional travel to training venues as required.
• May involve evening or weekend work, depending on training schedules.

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Application Question(s):

• How much is your expected salary?
• Do you have your own transport?
• How many days/months of your notice period?

Expected Start Date: 01/20/2025