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Credit Management Executive (Kuantan)

Salary undisclosed


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Main Purpose of Job:The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing. Job Description:

  • Responsible to each separate individual result (collection result).
  • Advise customer to make the payment on time.
  • Re act as a reminder to remind customer regarding the payment due date
  • Response customer request based on the customer requirement
  • To ensure to maintain customer service and company image.
  • Complete dunning activities based on allocated queues.
  • Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance to credit term.
  • Ensure good clients relationship & service levels.
  • Achieve the set standards in collections and financial objectives of collections by the management.
  • Minimum SPM, STPM, Diploma or Degree Holder.
  • Fresh graduates are encouraged to apply.
  • Good communication in English & Bahasa Malaysia.
  • Well knowledge of PC and proficiency in MS Office
  • Listening skills to empathize and listen to other person’s ideas
  • Persuasion skills in order to move others into positive action, attitudes and behavior
  • Ability to handle & manage stress

Additional Information:

  • Working Day: Monday - Saturday (5-day work and selected candidates will be entitled for one rest day and off day on alternate basis)
  • Working Time: 9a.m. - 6p.m.
  • Incentive provided if meet KPI.