Credit Management Executive (Kuantan)
Salary undisclosed
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Main Purpose of Job:The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing. Job Description:
- Responsible to each separate individual result (collection result).
- Advise customer to make the payment on time.
- Re act as a reminder to remind customer regarding the payment due date
- Response customer request based on the customer requirement
- To ensure to maintain customer service and company image.
- Complete dunning activities based on allocated queues.
- Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance to credit term.
- Ensure good clients relationship & service levels.
- Achieve the set standards in collections and financial objectives of collections by the management.
- Minimum SPM, STPM, Diploma or Degree Holder.
- Fresh graduates are encouraged to apply.
- Good communication in English & Bahasa Malaysia.
- Well knowledge of PC and proficiency in MS Office
- Listening skills to empathize and listen to other person’s ideas
- Persuasion skills in order to move others into positive action, attitudes and behavior
- Ability to handle & manage stress
Additional Information:
- Working Day: Monday - Saturday (5-day work and selected candidates will be entitled for one rest day and off day on alternate basis)
- Working Time: 9a.m. - 6p.m.
- Incentive provided if meet KPI.
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