Business Development Admin Executive

Petaling Jaya/ Johor Bahru
Reports To: Tender Manager
Department: Business Development (BD) Department

• Managing the overall administrative functions of pre-sales and post-sales across local and regional portfolio.
• Liaising and gathering information with internal stakeholders to gather necessary information and documentation for the purpose of Business development activities.
• Process orders generated by business development or commercial representatives
• Contact customers to resolve any queries or obtain any information that is missing. Solve little problems before they become bigger disappointments for customers.
• Record details of the order in the process system, including billing and payment collection. Work closely work PD &O and project team to make sure the project is on track and properly recorded.
• To check and verify accuracy of contract details and forward the order to the related department such as project delivery & operation team, project team, procurement team, authority team, account and finance team and O & M team, follow up for confirmation of project handover and keeping a good record of the project till full closure following ISO process.
• Main administrators for CRM-sales force – to update the records with details of orders and invoices and provide useful data for sales reports and for planning future sales pricing and / or marketing campaigns.
• Create weekly/monthly and yearly reports for management and department review.
• Maintain updated record keeping, shared library and record of sales and compare them with targets to help Head of Sales and representatives monitor the team's progress.
• Sales administrators provide support for sales representatives when they are away from the office.
• They take calls or e-mails from customers and alert representatives to any urgent issues.
• They might also pass any technical queries from sales representatives or customers to the appropriate departments.
• Other office general affair.
• Perform all other duties, activities and responsibilities that may assigned by superior whenever necessary from time to time

• Degree/Diploma
• At Least 3 years of working experiences in related field
• Preferably Senior Executive specialized in Clerical/ Administrative Support or equivalent.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) and knowledge of system management i.e CRM and ERP
• Independent, self-motivated, committed, ability to interact and a team player
• Flexible, self-started
• Strong organizational skills with the ability to multi-task
• Excellent written and verbal communication skills
• Required language (s): English, Bahasa Malaysia
• Motivated by career advancement and making a difference

• Competitive compensation with attractive incentive
• Continuous training provided
• Full benefits package including allowances, annual health, vision, dental allowance
• Career path opportunities for top performers
• Performance bonus on a yearly appraisal basis