2025 Intake Customer Service Executive (SPM Above-Basic RM2150)
RM 2,150 - RM 3,150 / Per Mon
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Responsibilities
- Manage and attend to customer's call, understand the customer's needs, and provide support and solution to customer.
- Create interaction log accurately to ensure conversations are being tracked.
- Ensure good adherence to schedule by monitoring punctuality, unscheduled breaks as well as meal break time.
- Adhere to call transaction monitoring required and superior quality of service.
Qualifications
- SPM and above, preferred with working experience in Customer Service industry
- Good verbal communication skills. (English, Bahasa Malaysia)
- Fresh graduates are also encouraged to apply.
- Able to start work immediately.
Job Type: Full-time
Pay: RM2,150.00 - RM3,150.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Considering that our shift ends at 12:00 AM, do you face any challenges or concerns regarding transportation for your journey back home?
- Basic salary RM 2150, OT min. RM13/hr, Monthly incentive RM400-1000. What is your expected salary?
Education:
- STM/STPM (Required)
Language:
- English (Required)
- Bahasa (Required)
- Mandarin (Preferred)
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