Assistant Restaurant Manager

Job Responsibilities:

• Staff Supervision and Training:
• Assist in recruiting, training, and managing restaurant staff (servers, kitchen staff, etc.).
• Assign daily tasks to staff members and ensure proper performance.
• Foster a positive work environment to enhance teamwork and employee morale.
• Conduct performance evaluations and provide feedback to employees.
• Customer Service:
• Ensure all guests receive outstanding service and handle customer complaints or concerns promptly and professionally.
• Oversee the dining experience to ensure customer satisfaction, from greeting guests to handling special requests.
• Operational Support:
• Assist the Restaurant Manager in overseeing daily operations, including opening and closing procedures.
• Ensure that the restaurant is well-stocked with necessary supplies, such as food, beverages, and cleaning materials.
• Ensure all areas of the restaurant are maintained in a clean, organized, and safe condition.
• Monitor and enforce compliance with health, safety, and sanitation regulations.
• Inventory and Financial Management:
• Monitor stock levels and order supplies as needed.
• Help with the implementation of inventory control procedures to prevent waste and theft.
• Assist in budgeting and managing costs, including food and labor costs.
• Help manage cash handling and daily revenue reports.
• Communication and Coordination:
• Maintain open communication with the restaurant manager and staff, ensuring alignment on goals and operational standards.
• Coordinate with the kitchen and front-of-house teams to ensure smooth service.
• Assist with scheduling shifts and ensuring adequate staffing during peak hours.
• Marketing and Promotions:
• Help implement marketing strategies to promote the restaurant, such as special offers or seasonal promotions.
• Assist in handling reservations and ensuring the restaurant can accommodate guests during peak times.
• Compliance and Reporting:
• Ensure compliance with all local, state, and federal regulations, including health and safety codes.
• Prepare daily or weekly reports on restaurant performance for the restaurant manager or owners.

Requirements:

• Experience: At least 2 years of experience in a food service or restaurant environment, preferably in a supervisory role.
• Skills:
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and manage time efficiently.
• Strong problem-solving skills.
• Basic knowledge of restaurant software, POS systems, and inventory management.
• Financial acumen, including budgeting and cost control.

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM4,500.00 per month