BI Support Engineer (Supporting Europe timezone)
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Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring.
Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).
To learn more about Convatec, please visit http://www.convatecgroup.com
Intro
Our search for better is changing the lives of our customers. It’s changing the careers of our people too – creating new challenges and opportunities all the time. We’re a business that never stands still.
Our APAC GBS supports a hybrid working approach. You will be supporting markets in multiple time zones and some flexibility around working hours will be needed.
NOTE: This role will require supporting Europe time-zone. You will be expected to work between the hours of 5PM - 2AM.
To be successful in this role you will have:
Monitor and maintain the performance, availability, and security of BI tools and platforms
Provide technical support and guidance to BI users, resolving any issues related to data quality, system access, and report generation
Collaborate with BI analysts and IT team members to implement enhancements and new features in the BI system
Develop and maintain documentation for BI system configurations, processes, and standard operating procedures
Conduct regular system audits to identify and address potential issues proactively
Analyzing, troubleshooting and fixing SSIS packages and SQL Server Agent Jobs
Assist in the integration of BI tools with other enterprise systems and databases
Train users on the effective use of BI tools and promote best practices within the organization
Key Requirements:
Proven experience as a BI Support Engineer or similar role, with a strong understanding of BI tools and technologies (e.g., Power BI, Tableau, QlikView)
Solid experience with SQL and database management systems (e.g., SQL Server, Oracle)
Exposure to database systems (OLTP, OLAP), data-warehousing solutions (DWH), ETL/ELT processes, Business Intelligence (BI) and reporting is preferred
Experienced esigning new database objects (tables, views, functions)
Designing new database objects (tables, views, functions)
Creating ETL packages (SSIS + ADF) to move data from sources to Data Warehouse
Strong communicator and interpersonal skills, you need to be good at explaining technical concepts to non-technical users
Experience writing advanced T-SQL stored procedures is desirable
Work independently and as part of a team in a fast-paced environment
Optimizing existing code base (SQL Sentry, Execution Plans
Outro
Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.
This is stepping up to a challenge.
This is work that’ll move you
#LI-SA1
#LI-Hybrid
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at .
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee?
If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!
