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Service Advisor

RM 2,500 - RM 3,500 / month

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We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. The job description as below;_

> issue quotation, follow-up quotation, issue DO and Invoice
> determine repairs and relevant costs, maintaining up-to-date knowledge about range of services and contacting customers to update them about their equipment’s repair status.
> communicating with customers about their needs and relaying information to the Service Technicians
> answering customer questions about service outcomes and consulting with technicians when necessary
> overseeing and managing the service scheduling and workflow
> monitor customer payment and other tasks deemed necessary by the management for the efficient running of the operation of the company

Job Details

JOB INFO & REQUIREMENT

Contract Type
Full-time

Job Type
Executive

Experience Level
1-3 years

Job Categories
Customer Svc/Call Centre

Minimum Education Required
Diploma or Bachelor's degree in a related field (or equivalent experience).

Language Required
English, Bahasa Malaysia

Nationality Preferred
Malaysians Only

Gender Preferred
All Genders

Own Transport
None

SALARY & OTHER BENEFITS

Salary
RM 2,500 to RM 3,500 per month

Other Benefit (Optional)
> Health Award Scheme Allowance > Hospitality Insurance coverage > Recognition of all Public Holiday in Selangor