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Customer Service Representative - Mandarin Speaker

RM 2,800 - RM 4,000 / Per Mon


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Key Responsibilities:

️ Product Support: Assist customers inquiries, troubleshooting, and resolving issues.

Communication: Provide prompt and courteous responses to customer emails, calls, and chats.

Reporting: Maintain accurate records of customer interactions and feedback.

Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.

* Join Our Team as a Customer Service Specialist !*

Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the printing industry? If so, we want to hear from you!

What We Offer:

Job Position: Customer Service Executive (Mandarin Speaker)

Working Hours: Shift Rotational Basis (Based on the Department)

Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)

Salary: Monthly salary minimum RM2800 with Allowances and Incentives

️ Skills & Qualifications:

Technical Proficiency: Familiarity with printer hardware and software is a plus.

Problem-Solving: Ability to think on your feet and resolve issues quickly.

️ Communication: Excellent verbal (Mandarin & English) and written communication skills.

Experience: Previous experience in customer service or technical support. Fresh graduate is welcomed!

Perks & Benefits:

️ Paid Time Off: Generous vacation days and holidays. (5 working days per week)

Growth Opportunities: Professional development and career advancement.

Health Coverage: Medical leave entitlement

Team Environment: Work with a supportive and dynamic team.

** How to Apply:**

Ready to make your mark in the printer industry? Submit your resume and a brief cover letter to [email protected] and let us know why you’d be a great fit! HR will look for you!

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