Customer Service Representative - Mandarin Speaker
Key Responsibilities: ️ Product Support: Assist customers inquiries, troubleshooting, and resolving issues. Communication: Provide prompt and courteous responses to customer emails, calls, and chats. Reporting: Maintain accurate records of customer interactions and feedback. Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.
* Join Our Team as a Customer Service Specialist !* Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the printing industry? If so, we want to hear from you! What We Offer: Job Position: Customer Service Executive (Mandarin Speaker) Working Hours: Shift Rotational Basis (Based on the Department) Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT) Salary: Monthly salary minimum RM2800 with Allowances and Incentives ️ Skills & Qualifications: Technical Proficiency: Familiarity with printer hardware and software is a plus. Problem-Solving: Ability to think on your feet and resolve issues quickly. ️ Communication: Excellent verbal (Mandarin & English) and written communication skills. Experience: Previous experience in customer service or technical support. Fresh graduate is welcomed!
Perks & Benefits: ️ Paid Time Off: Generous vacation days and holidays. (5 working days per week) Growth Opportunities: Professional development and career advancement. Health Coverage: Medical leave entitlement Team Environment: Work with a supportive and dynamic team. ** How to Apply:** Ready to make your mark in the printer industry? Submit your resume and a brief cover letter to [email protected] and let us know why you’d be a great fit! HR will look for you!