2025 Intake - Mandarin Customer Service
RM 3,650 - RM 3,650 / month
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
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Responsibilities
- Manage and attend to customer's call, understand the customer's needs, and provide support and solution to customer.
- Create interaction log accurately to ensure conversations are being tracked.
- Ensure good adherence to schedule by monitoring punctuality, unscheduled breaks as well as meal break time.
- Adhere to call transaction monitoring required and superior quality of service.
Qualifications
- SPM and above, preferred with working experience in Customer Service industry
- Good Mandarin communication skills. (English, Bahasa Malaysia is essential)
- Fresh graduates are also encouraged to apply.
- Able to start work immediately.
Job Type: Full-time
Pay: Up to RM3,650.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
Application Question(s):
- Must be comfortable working in a rotational shift setting (8 hours between 8am-12am, 5 days Mon-Sun, incl Public Holidays).
- Our shift concludes at 12:00 AM, would you have any challenges or concerns regarding transportation for your journey back home?
- Basic salary RM 2150( RM 500 allowance), OT min. RM13/hr, Monthly incentive RM400-1000. What is your expected salary?
Language:
- Mandarin (Required)
- Bahasa Malaysia (Required)
- English (Required)
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