External Shift Supervisor (Puteri Harbour)
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- Maintains regular and consistent attendance and punctuality, with or without reasonable accommodation.
- Available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
- Adheres to store operating policies and standards, including quality beverage and food preparation, cash handling, and store safety and security, with or without reasonable accommodation.
- Engages with and understands customers, responding to their needs through clear and pleasant communication.
- Meets the required dress code.
- Prepares food and beverages according to standard recipes or customizes them for customers, including making adjustments such as temperature, ingredient quantities, or substitutions.
- Available to perform various tasks within the store during each shift.
Summary of Experience
- Customer service experience in a retail or restaurant environment: 1 year.
- Experience in a role that requires constant interaction with and fulfilling the requests of customers: 6 months.
- Experience delegating tasks to other employees or coordinating the tasks of two or more employees: 6 months.
Required Knowledge, Skills, and Abilities
- Ability to direct the work of others.
- Ability to learn quickly.
- Effective oral communication skills.
- Knowledge of the retail environment.
- Strong interpersonal skills.
- Ability to work as part of a team.
- EPF / SOCSO
- Attractive monthly salary
- Overtime & allowances
- Employee discount
- Learning & Career advancement
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