Epicareer Might not Working Properly
Learn More

Service Crew (Pavilion KL)

Salary undisclosed

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Job Description

Job Summary: - Operations

The Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.

Job Responsibilities: - Operations

· Welcome customer in a warm and friendly manner.

· To provide excellent customer satisfaction through exceeding expectations of guests.

· Upsell promotional items.

· To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).

· Perform day to day pre-opening and closing activities as per SOPs.

· Ensure that food hygiene and safety standards are maintained and comply.

· Work together with other team members to provide good quality service.

· Assist in dishwashing duties as and when required.

· Execute any other duties as assigned.

Skills:

· Excellent Customer Service

· Good command of spoken English

Education:

At least Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U

Experience:

· No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

· Pleasant, friendly, cheerful, and able to work under pressure and in a high-volume environment

Job Type: Full-time

Pay: RM2,000.00 per month

Benefits:

  • Meal provided

Schedule:

  • Afternoon shift
  • Early shift
  • Evening shift
  • Holidays
  • Rotational shift

Supplemental Pay:

  • Overtime pay

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)