SENIOR HR

Key Responsibilities: 1. Recruitment and Staffing: o Develop and implement targeted recruitment strategies to attract skilled candidates in the fresh food and wholesale sector. o Manage the hiring process for various roles, including warehouse staff, drivers, sales personnel, and management. o Collaborate with department heads to identify staffing needs and ensure timely recruitment, especially during peak seasons. 2. Employee Relations: o Act as a primary contact for employee concerns, grievances, and inquiries, ensuring a supportive work environment. o Address employee issues promptly and mediate conflicts to foster a harmonious workplace. o Promote employee engagement initiatives, including recognition programs and team-building activities tailored to the industry. 3. Performance Management: o Oversee performance appraisal processes and provide guidance to managers on effective evaluations. o Implement training and development programs focused on skills relevant to the fresh food and wholesale industry, such as safety protocols and customer service. o Develop metrics to assess employee performance and drive continuous improvement. 4. Compliance and Policy Development: o Ensure compliance with Malaysian labour laws and industry-specific regulations related to food safety and hygiene. o Develop and update HR policies and procedures to align with legal requirements and best practices in the wholesale sector. o Conduct regular audits of HR practices to ensure adherence to company policies and industry standards. 5. Compensation and Benefits: o Manage compensation and benefits programs to ensure competitiveness within the fresh food and wholesale market. o Conduct salary surveys and analyze compensation trends specific to the industry. o Administer employee benefits programs, including health insurance, leave entitlements, and bonuses. 6. Training and Development: o Identify training needs and develop programs to enhance employee capabilities, focusing on food safety, logistics, and operational efficiency. o Coordinate onboarding processes for new hires, ensuring a smooth transition into the company culture and operational practices. o Facilitate workshops and training sessions to support continuous professional development within the industry. 7. HR Metrics and Reporting: o Maintain HR records and prepare reports on key HR metrics, including turnover rates, training effectiveness, and employee satisfaction. o Analyze data to inform decision-making and improve HR practices in alignment with business goals.