Operation Supervisor (Theme Park & F&B)

1) Theme Park - WynSports Responsibilities - Operational Support: Assist in managing WynSports operations, including guest services, staffing, scheduling, and facility maintenance. - Staff Training: Help train staff to ensure they are knowledgeable, customer-focused, and compliant with safety protocols. - Sales Support: Assist in implementing strategies to boost ticket sales and develop promotional offers. - Marketing Assistance: Support marketing efforts, including social media management and local advertising initiatives. - Customer Service: Help maintain high customer service standards and assist in resolving complaints. - Safety Compliance: Assist in ensuring adherence to safety protocols and participate in facility inspections. - Maintenance Coordination: Help coordinate maintenance of equipment and common areas. - Event Support: Assist in planning and executing events and group activities. - Reporting: Help collect and organize data for performance metrics reporting. 2) F&B - WynSports Chef AIden Cafe Responsibilities. - Menu Assistance: Support menu development and help ensure food preparation meets quality standards. - Cafe Operations Support: Assist in managing daily operations, including service, inventory control, and procurement. - Staff Coordination: Help coordinate and train both front-of-house and kitchen staff. - Financial Tracking: Assist in monitoring financial performance and controlling costs. - Compliance Support: Help ensure compliance with health and safety regulations. - Supplier Coordination: Assist in managing relationships with suppliers and vendors.