LMS Administrator & Training Specialist
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LMS Management:
- Administer the LMS, including user management, course uploads, and system configuration.
- Monitor system performance and troubleshoot issues to ensure minimal downtime.
- Regularly update and maintain the LMS to ensure it is running the latest versions and patches.
User Support:
- Provide technical support to LMS users, including instructors, learners, and administrators.
- Develop and deliver training materials and sessions to help users navigate and utilize the LMS effectively.
- Respond to and resolve user inquiries and issues in a timely manner.
Course Management:
- Assist in the creation and organization of courses and training materials within the LMS.
- Manage course enrollments, track learner progress, and generate reports on training activities.
- Ensure courses are assigned correctly based on the training requirements of different learner groups.
Compliance and Reporting:
- Ensure all training programs and initiatives comply with relevant regulatory requirements.
- Generate and analyze reports on training metrics, completion rates, and other key performance indicators.
- Work with stakeholders to identify training needs and implement solutions to address them.
System Optimization:
- Identify opportunities to optimize the LMS for better user experience and efficiency.
- Collaborate with IT, Workday and other departments to integrate the LMS with other systems and tools.
- Stay updated on industry trends and best practices in LMS administration and e-learning.
Requirements:
- Bachelor's degree in Information Technology, Education, Human Resources, or a related field.
- 2+ years of LMS administration experience
- Strong technical skills and familiarity with LMS platforms
- Standards such as SCORM, AICC, and xAPI
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with Docebo
- Experience with Articulate, including Rise 360
- Knowledge of HTML, CSS, and other web technologies
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