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Process Associate - Korean Speaker

Salary undisclosed

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We’re Hiring!

Position: Process Associate - Korean Speaker (January 2025)

Location: UOA Business Park, Shah Alam, Selangor, Malaysia

Salary: RM9,000

Job Description:

Handle pre- and post-online booking inquiries, general inquiries, escalations, and booking amendments/cancellations.

Provide exceptional customer service and exceed expectations in accuracy and professionalism.

Collaborate with team members to meet KPIs and SLA standards.

Maintain a positive, empathetic, and professional attitude toward customers.

Communicate effectively through various channels and resolve customer complaints promptly.

Keep accurate records of customer interactions and provide feedback for process improvement.

Requirements:

Non-native: TOPIK Level 5 or above

Native: Diploma or equivalent qualification

Language proficiency in English and Korean

Fresh graduates are encouraged to apply—comprehensive training is provided!

Available to work rotational shifts (9 hours/day, including 1-hour break).

Working Days:

5days per week (including weekends).

Salary & Benefits:

One-way flight ticket & temporary accommodation for expatriates.

Medical insurance.

EPF & SOCSO contributions.

Attractive annual leave.

Dental & optical allowance.

5-minute walking distance from a sheltered LRT/KTM station.

Ready to start your career with us? Join our dynamic team and grow professionally!

Apply now!

[email protected]

ประเภทของงาน: งานประจำ

ชำระเงิน: จาก RM9,000.00 ต่อเดือน