Process Associate - Korean Speaker
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
We’re Hiring!
Position: Process Associate - Korean Speaker (January 2025)
Location: UOA Business Park, Shah Alam, Selangor, Malaysia
Salary: RM9,000
Job Description:
Handle pre- and post-online booking inquiries, general inquiries, escalations, and booking amendments/cancellations.
Provide exceptional customer service and exceed expectations in accuracy and professionalism.
Collaborate with team members to meet KPIs and SLA standards.
Maintain a positive, empathetic, and professional attitude toward customers.
Communicate effectively through various channels and resolve customer complaints promptly.
Keep accurate records of customer interactions and provide feedback for process improvement.
Requirements:
Non-native: TOPIK Level 5 or above
Native: Diploma or equivalent qualification
Language proficiency in English and Korean
Fresh graduates are encouraged to apply—comprehensive training is provided!
Available to work rotational shifts (9 hours/day, including 1-hour break).
Working Days:
5days per week (including weekends).
Salary & Benefits:
One-way flight ticket & temporary accommodation for expatriates.
Medical insurance.
EPF & SOCSO contributions.
Attractive annual leave.
Dental & optical allowance.
5-minute walking distance from a sheltered LRT/KTM station.
Ready to start your career with us? Join our dynamic team and grow professionally!
Apply now!
ประเภทของงาน: งานประจำ
ชำระเงิน: จาก RM9,000.00 ต่อเดือน