Barista & Front of House All-Rounder

JOIN THE GLEAM TEAM TODAY!

About Lumi Cafe:
Lumi Cafe is a vibrant and cozy spot where office professionals and adults can relax, enjoy delicious meals, and indulge in expertly crafted coffee. We are seeking an Experienced Barista and Front of House All-Rounder who is passionate about coffee, customer service, and engaging with our community both in-person and on social media. Join our dynamic team and be part of a growing cafe that prides itself on excellent service, quality, and creativity.

Role Overview:
As an Experienced Barista and Front of House All-Rounder, you will be responsible for crafting exceptional coffee, providing excellent customer service, and ensuring a welcoming atmosphere. You will also assist with ordering supplies and have the opportunity to be involved in social media content creation, helping showcase Lumi Cafe’s brand and offerings.

Key Responsibilities:

Barista Responsibilities:

• Prepare and serve a variety of coffee drinks including espresso-based beverages, lattes, cappuccinos, and more.
• Maintain and clean the coffee station and espresso machines, ensuring all equipment is in good working condition.
• Deliver excellent customer service by engaging with customers, understanding their preferences, and serving drinks with consistency.
• Keep up with coffee trends, creating new and exciting coffee-based beverages.
• Handle coffee-related inventory and assist with ordering stock, ensuring supplies are always available.
• Ensure drinks are prepared to the highest standard in terms of flavor and presentation.

Front of House Responsibilities:

• Greet and assist customers, taking their orders and ensuring they have a positive cafe experience.
• Serve food and beverages in a timely and friendly manner.
• Maintain cleanliness and organization in the front of house area, ensuring the cafe is always welcoming.
• Process transactions accurately, including handling cash and digital payments.
• Provide a high level of customer service, addressing inquiries or concerns promptly and professionally.
• Assist with setting up and closing the cafe, including cleaning and restocking.

Ordering & Inventory Management:

• Assist with ordering and managing stock for food, beverages, and cafe supplies.
• Monitor inventory levels and ensure that everything needed for service is stocked and fresh.

Social Media Involvement:

• Help curate content for Lumi Cafe’s social media accounts (Instagram, TikTok, etc.) by taking photos of our coffee, food, and special events.
• Engage with our online community, responding to comments and messages to build brand awareness and customer loyalty.
• Collaborate with the team to highlight seasonal drinks, promotions, and cafe activities on social platforms.

Qualifications:

• Previous experience as a Barista for minimum 1 year.
• Strong knowledge of coffee-making techniques and espresso machine operation.
• Proficient in using social media platforms (Instagram, TikTok, etc.) for content creation.
• Excellent customer service and communication skills.
• Ability to work efficiently under pressure in a fast-paced environment.
• A creative and open-minded approach to coffee preparation and menu ideas.
• Strong attention to cleanliness, hygiene, and food safety standards.
• Team player with the ability to multitask.

Job Type: Full-time

Pay: RM1,600.00 - RM2,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Fixed shift
• Monday to Friday
• Weekend jobs

Supplemental Pay:

• Performance bonus