Customer Service
RM 2,500 - RM 4,000 / Per Mon
Original
Simplified
- Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients.
- Following process and procedure of the Company.
- Minimum Diploma or higher.
- Fluent in English and Mandarin.
- Preferably with outspoken personality.
- Presentable outlook and personality.
- With Customer Service experience is added advantage.
- Computer Literate.
- Fresh graduate is encourage to apply too.
- Willing to work in Shifts.
- EPF, SOCSO included.
- Min 12 Days Annual Leave per year.
- We provide medical coverage, You may claim up to the limit of your position.
- Bonus.
- Overtime allowance.
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