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Retail and wholesale trade managers, plan, organize, coordinate and control the operations of establishments that sell goods on a retail or wholesale basis. They are responsible for operational direction of shops, or of organizational units within shops that sell particular types of product.
- Serves customers by helping them to select products.
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greets and receives customers in a welcoming manner.
- Responds to customers’ questions.
- Directs customers by escorting them to racks and counters.
- Provides outstanding customer service.
- Documents sales by creating or updating customer profile records.
- Manages financial transactions.
- Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
- Alerts management of potential security issues.
- Assists with inventory, including receiving and stocking merchandise.
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
- Determining product mix, stock levels and service standards;
- Formulating and implementing purchasing and marketing policies, and setting prices;
- Promoting and advertising the establishment’s goods and services;
- Maintaining records of stock levels and financial transactions;
- Undertaking budgeting for the establishment;
- Controlling selection, training and supervision of staff;
- Ensuring compliance with occupational health and safety regulations.
- Candidate must posses at least a Professional Certificate, Advanced / Higher / Graduate Diploma, Degree, Advanced Degree.
- Fluent in English, Bahasa Malaysia, optionally Mandarin.
- Fresh graduate are welcome to apply
- Someone with common sense
- Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
- Excellent written and verbal communication skills.
- Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
- Good problem solving skills, able to navigate unexpected situations or conditions.
- Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
- Demonstrated leadership skills in driving teamwork excellence, conflict resolution.
- Business-minded where applicable with entrepreneurship skill to ensure business success.
- Have strong knowledge of applicable system automation, business solution softwares.
- KWSP
- SOCSO
- Medical claim included (maximum cap)
- Annual and medical leave shall be in accordance with the prevailing Labour Law
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