Administrative Assistant

KUHEN ENERGY HOUSE

We are hiring -- Vacancy for Administrative Assistant

JOB DESCRIPTIONS:

Office Administration:

• Manage the office environment, ensuring it is clean,

organized, and conducive to productivity.

• Handle phone calls, emails, and in-person inquiries,

providing accurate information or directing them to
the appropriate person.

• Schedule appointments and manage the calendar

for the Senior Physiotherapist and other key staff.

• Maintain patient records and other important

documentation, ensuring confidentiality and
accuracy.

• Prepare reports, presentations, and other

documents as required.
Coordination and Communication:

• Serve as the main point of contact between the

rehab team and patients, managing
communications efficiently.

• Coordinate with the rehab team to ensure that

patient appointments, follow-ups, and treatments
are scheduled and communicated effectively.

• Assist in coordinating team meetings, preparing

agendas, and recording minutes.
Documentation and Reporting:

• Maintain detailed records of patient interactions,

appointment schedules, and therapy sessions.

• Assist in the preparation and submission of reports

on patient outcomes and other operational metrics.

• Ensure that all documentation is compliant with the

center’s policies and procedures, including SOAPIER
framework standards.

Operational Support:

• Assist in managing office supplies and inventory,

placing orders as needed.

• Support the Head of the Rehab Department in day to-day operational tasks.
• Help organize and coordinate events, workshops,

and training sessions.

Customer Service:

• Engage with patients and their families to provide

necessary information and resolve any concerns.

• Handle patient feedback and complaints

professionally, escalating issues when necessary.

• Ensure a welcoming and supportive environment

for all patients and visitors.

QUALIFICATION:
•Diploma or equivalent; additional qualifications in Office Administration or a related field are a plus.

• Experience in an administrative role, preferably in a

healthcare setting.

• Proficiency in MS Office (Word, Excel, PowerPoint)

and office management software.

BENEFITS:
· Permanent (Full Time)
· EPF, SOCSO, and EIS
· Training In-House
· Career growth
· Entitle Leave
· Uniform
· Overtime pays

PREFERRED SKILL:

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and work under

minimal supervision.

• Proactive problem-solving abilities.
• Customer service orientation with a focus on

patient care.

www.kuhenenergyhouse.com
[email protected]

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,200.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Evening shift

Supplemental Pay:

• Overtime pay

Education:

• Bachelor's (Preferred)

Experience:

• Human Resources: 5 years (Preferred)
• Human Resources Management: 5 years (Preferred)