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Senior New Business Development Manager (3764)

Salary undisclosed

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About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most.

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers.

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world.

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

About the team

Loqate, a GBG solution

Helping every business in the world reach every customer in the world. Sounds good, doesn’t it. That’s the vision of GBG’s Location Intelligence business. But what does it really mean?

We help our customers connect with their customers quickly and easily. We do this through world-class data, innovative technology and our team of dedicated and experienced people.

Customers range from the smallest online shops to the biggest global technology companies, and a range of channel partners, with everyone in between. Each customer is as important as the next, ensuring our solutions meet all customers’ needs is vital to our success.

With dedicated offices in the UK, Germany, New York City, KL and Singapore, our business is proven to deliver double-digit growth each year, this will continue to help GBG Loqate become leaders in address data solutions for APAC. In China our team has already attracted some of the regions’ most successful eCommerce brands that export to the rest of the world.

The role

This is an acquisition sales (hunter) role. The role is in place to deliver our “new logo” business target from primarily from the eCommerce sector in KL and more widely across South East Asia working with businesses operating regional headquarters from KL.

The role is predominantly field based and involves progressing inbound enquiries to conclusion and where required an element of outbound calls/contacts to prospects, leads and opportunities.

What you will do

Role Summary

• Work with the VP Sales and SDR to research prospects within allocated sectors to create a prospect pipeline

• Manage prospecting process using appropriate sales tools (Linkedin Premium, referrals, personal networks, etc)

• Make appropriate outbound contact (phone/email/social) to move prospect to lead and closure

Focus Areas

• Pro-actively manage all opportunities within pipeline. Establish working routines to support the time and territory management of the different tasks associated with this.

• Drive opportunities through the pipeline stages to “sold” by using appropriate sales process and plays (phone, email, social, demos, Zoom etc). Handle objections and offer additional/alternative solutions.

• Build and develop customer relationships and maintain communication throughout the sales cycle.

• Identify any revenue shortfalls and ensure these gaps are filled through pro-active activity.

• Gain feedback throughout the sales cycle and share with wider team, marketing and research as appropriate to ensure continuous improvement to the process.

• Cross sell additional products through the process.

Requirements

What are we looking for

Qualifications & Experience

• Proven experience within a software/technology new business sales role with evidence of meeting / exceeding sales targets

• Experience working with marketing and digital agencies to create referral programs delivering direct revenues.

• Experience of working with the Shopify ecosystem and other APAC based Marketplaces and Site Builders would be advantageous.

• Experience of software legal contracts

• Experience of SaaS software and commercial pricing models highly advantageous

• Experience of address management software highly advantageous

• Technical background would be advantageous

• Experience of working in a fast-paced customer focused environment

• Excellent understanding of managing a sales pipeline, including ability to self-create and close from cold – pipeline management and time management skills

• Excellent oral, written communication and negotiation skills

Person Profile

• A hungry self-starter takes ownership for own performance

• Passionate about professional sales

• Highly ambitious with drive and determination

• Has a competitive nature

• Confident and outgoing with excellent interpersonal skills; a people person who is engaging, communicative and outgoing

• Resourceful with a tenacious approach, able to handle pressure, resilience is crucial

• Always presents a professional image

• Excellent commercial and business acumen

• Able to overcome objections and remain resilient

• Delivers highest standards of performance

• Proven success in contributing within a team environment

• The ability to think and act quickly, particularly under pressure

• Flexibility with reference to working hours and open to travel in the APAC region

• A hungry self-starter takes ownership for own performance

• Passionate about professional sales

• Highly ambitious with drive and determination

• Has a competitive nature

• Confident and outgoing with excellent interpersonal skills; a people person who is engaging, communicative and outgoing

• Resourceful with a tenacious approach, able to handle pressure, resilience is crucial

• Always presents a professional image

• Excellent commercial and business acumen

• Able to overcome objections and remain resilient

• Delivers highest standards of performance

• Proven success in contributing within a team environment

• The ability to think and act quickly, particularly under pressure Flexibility with reference to working hours and open to travel in the APAC region

• Behaviours we'd like to see

Benefits

To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also check out our career site here.

Why not apply and make life@GBG work for you?