Hire Purchase Loan cum Collection Manager

Responsibilities: • To process, analyze and evaluate credit papers & financial supporting documents pertaining to customers as per company guidelines and credit policy. • Monitoring of utilization of facility once approval has been obtained. • Monitoring and attending to appeal on variation in terms and conditions of approved facility. • To ensure proper security documents are in place and executed. • To monitor and ensure loan approved and executed is of good assets quality. • To minimize credit losses and maximize debt recovery. Able to handle escalations of collections, restructuring and rescheduling of overdue accounts. • Develop and maintain documentation for all collection strategies, including procedures, policies and guidelines. • Meet customer expectations and needs by assisting with inquiries for new loans, account modifications, problem solving related to account management and handling customer complaints and early termination request. • Collaborate with cross functional team, including operations, risk, compliance and finance to ensure that collection activities are aligned with company goals. • The candidate must possess at least a degree in Business / Commerce / Economics / Finance / Banking, or a related field. • Minimum 4-6 years of experience as a Credit Officer, Loan Officer or similar role to approve loan. Possess CCE certificate is an additional advantage. • Experience in credit risk management with comprehensive knowledge of credit processing, evaluation and approving in banking/auto-financing industry. • Experience in consumer financing e.g. Hire Purchase, Mortgage, Personal loan, Credit Card. • Good communication in English and Bahasa Malaysia, both written and spoken. • Have experience at least 2 years in leading a team, demonstrate leadership skills.