Travel Consultant (Travel Industry Exposure) in KL [GG]
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Our Client delivers world-leading corporate travel and events solutions to organisations operating in a variety of specialist sectors around the world.
Position: Travel Consultant
Location: Jalan Tun Razak, KL
Job Description:
- Familiar with Global Distribution System (Galileo, Amadeus), Fare database, Scripts, Microsoft Office and other systems that are in use for reservations and ticketing
- Respond to client’s email within the Service Level Agreement (SLA)
- Knowledge of Reservation, Ticketing, Issue, Re-issue, Re-scheduling, Refund
- Handle client's documents requirements for VISA applications
- Understand the client’s needs in order to provide efficient service at all times
- Provide the most cost effective and best / optimal fare to the client with the swiftest routing that makes the travel convenient for the Client
- Handle client's feedback and escalate any complaints to the Team Leader and Manager
- Follow up and keep track of ticketing deadlines and schedule changes and inform clients.
Requirements:
- Possesses a basic Diploma/Bachelor Degree, preferably in Travel.
- Minimum 3 years of experience in the Travel Industry.
- Previous experience in Marine Travel, using any GDS, and working with Airline Nett Fare products is preferable.
- Fluent in English. Mandarin/Cantonese is an added advantage, not a must.
- Able to communicate with a wide range of people at all levels, both within and outside the Company.
REMUNERATION PACKAGES:
Basic: RM 3,500 - RM 4,000 - negotiable. We will consider the salary based on the candidate's experience
No other allowance
EPF, SOCSO, EIS
Benefit:
Medical Coverage
Annual Leave, Bonus Scheme (TBA)
Working Days: Monday to Friday (5 days' work week )
Working Hours: 9am to 6pm (office based-no flexible hours arrangement)
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Experience:
- travel industry: 3 years (Required)