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Travel Consultant (Travel Industry Exposure) in KL [GG]

RM 3,500 - RM 4,000 / month

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Our Client delivers world-leading corporate travel and events solutions to organisations operating in a variety of specialist sectors around the world.

Position: Travel Consultant

Location: Jalan Tun Razak, KL

Job Description:

  • Familiar with Global Distribution System (Galileo, Amadeus), Fare database, Scripts, Microsoft Office and other systems that are in use for reservations and ticketing
  • Respond to client’s email within the Service Level Agreement (SLA)
  • Knowledge of Reservation, Ticketing, Issue, Re-issue, Re-scheduling, Refund
  • Handle client's documents requirements for VISA applications
  • Understand the client’s needs in order to provide efficient service at all times
  • Provide the most cost effective and best / optimal fare to the client with the swiftest routing that makes the travel convenient for the Client
  • Handle client's feedback and escalate any complaints to the Team Leader and Manager
  • Follow up and keep track of ticketing deadlines and schedule changes and inform clients.

Requirements:

  • Possesses a basic Diploma/Bachelor Degree, preferably in Travel.
  • Minimum 3 years of experience in the Travel Industry.
  • Previous experience in Marine Travel, using any GDS, and working with Airline Nett Fare products is preferable.
  • Fluent in English. Mandarin/Cantonese is an added advantage, not a must.
  • Able to communicate with a wide range of people at all levels, both within and outside the Company.

REMUNERATION PACKAGES:

Basic: RM 3,500 - RM 4,000 - negotiable. We will consider the salary based on the candidate's experience

No other allowance

EPF, SOCSO, EIS
Benefit:
Medical Coverage
Annual Leave, Bonus Scheme (TBA)
Working Days: Monday to Friday (5 days' work week )

Working Hours: 9am to 6pm (office based-no flexible hours arrangement)

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Experience:

  • travel industry: 3 years (Required)