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Marketing and Customer Service

Salary undisclosed

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Responsibilities:

  • Attend to customer’s enquiry and follow up
  • Reporting/updating shipment status to shipper/consignee.
  • Handling customer complaints & take immediate action for service recovery.
  • Updating vessel schedule, principal notice & other information to customers in timely manner
  • Assist to quote, source/engage 3rd party’s services (if required)
  • Coordinate between shipper/consignee and Charterer/owner for vessel/operation related matter.
  • Prepare report & presentation materials for Agency Meeting for Container Liner and presenting in the meeting.

Requirements:

  • Candidate must possess at least Diploma or any equivalent
  • Minimum one year of working experience in related field.
  • Good command on written & spoken in English and Bahasa Malaysia.
  • Able to speak mandarin is an added advantage.
  • Knowledge of Microsoft office, outlook and other general office applications.
  • Have valid driving license class ‘D’.

Job Type: Full-time

Benefits:

  • Health insurance