Marketing and Customer Service
Salary undisclosed
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Responsibilities:
- Attend to customer’s enquiry and follow up
- Reporting/updating shipment status to shipper/consignee.
- Handling customer complaints & take immediate action for service recovery.
- Updating vessel schedule, principal notice & other information to customers in timely manner
- Assist to quote, source/engage 3rd party’s services (if required)
- Coordinate between shipper/consignee and Charterer/owner for vessel/operation related matter.
- Prepare report & presentation materials for Agency Meeting for Container Liner and presenting in the meeting.
Requirements:
- Candidate must possess at least Diploma or any equivalent
- Minimum one year of working experience in related field.
- Good command on written & spoken in English and Bahasa Malaysia.
- Able to speak mandarin is an added advantage.
- Knowledge of Microsoft office, outlook and other general office applications.
- Have valid driving license class ‘D’.
Job Type: Full-time
Benefits:
- Health insurance
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