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Mandarin Customer Service (中文) | Kuala Lumpur

  • Full Time, onsite
  • Agensi Pekerjaan Sunrise Recruit Sdn Bhd
  • Ampang Jaya Municipal Council, Malaysia
RM 3,000 - RM 5,000 / Per Mon

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  • Domain Service Provider Industry at Jalan Mayang Sari, KL (Near to Ampang Park)
  • 5 working days
  • Able to work shift rotation - Once a month (1 week) can work from home for Night Shift with Night Shift Allowance
  • Salary range up to RM4000

Job Responsibilities:

  • Handle customer inquiries via phone and chat platforms efficiently and professionally.
  • Follow standard operating procedures to deliver excellent service and ensure high customer satisfaction.
  • Build and maintain positive relationships with customers by going the extra mile to exceed expectations.
  • Keep updated on company policies and product knowledge to deliver accurate and helpful information.

Job Requirement:

  • Minimum qualification of SPM and above
  • Preferably 1 year of customer service or relevant experience
  • Proficiency in Mandarin (spoken, written, and reading) is required

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Work from home

Schedule:

  • Afternoon shift
  • Day shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • 13th month salary
  • Performance bonus
  • Yearly bonus

Language:

  • Mandarin (Preferred)