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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Executive - Email (Joined 6 January 2025)

RM 2,150 - RM 2,350 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Requirements

  • Malaysian Citizen
  • Able to start on 6 January 2025
  • Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
  • Good command in English and Bahasa Malaysia (read, written, and spoken)
  • Computer literate with basic knowledge of MS Office applications,
  • Pass pre-phone interview & written assessments

Responsibility

Responsibility

  • Able to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.) or handle walk-in customers by providing accurate, efficient, and quality service.
  • Willingness to take responsibility and be accountable to handle customer issues in a professional and courteous manner;
  • Possess reasonably strong analytical skills to identify cause of problems and recommend solutions; ability to manage complaint and irate customers.
  • Ability to work under pressure and with minimum supervision;
  • Ability to multi-task and with good attention to detail;

Working Days

  • 5 working days, 2 rest days (can be on weekend or weekdays)

Working Shift

- Morning

  • 8:00am-5:00pm
  • 9:00am-6:00pm

- Evening

  • 1:00pm-10:00pm
  • 3:00pm-12:00am

Remuneration Package

  • Basic salary: RM2,150.00 (Fixed)
  • KPI allowance: Maximum RM1000.00 (performance based)
  • Shift allowance (depends on working shift)
  • OT allowance (If applicable)

Location: Level 10, Berjaya Times Square, Jalan Imbi Kuala Lumpur

Benefits

  • Annual Increment (Based on performance)
  • Annual Bonus (Based on performance)

Additional Benefits

  • Training Provided
  • Allowance Provided
  • 5 Working Days
  • Staff Activities

Job Type: Fresh graduate

Pay: RM2,150.00 - RM2,350.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus

Application Question(s):

  • What is your expected salary?
  • If you hired, can start on 6 January 2025?

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)
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