Inside Sales Account Rep Associate

Key responsibilities

• First point of contact in the sales process
• Become and remain knowledgeable about the products and processes.
• Interface effectively with potential clients
• Qualify leads from marketing campaigns as sales opportunities.
• Contact potential clients through cold calls and emails (make 40-50 outbound calls per day)
• Identify client needs and suggest appropriate products/services.
• Set up meetings or calls between (prospective) clients and Account Executives
• Make well balanced decisions and personally driven to be an effective advocate of the brand.
• Follow the agreed turnaround times and standards of quality.
• Identify inefficiencies in workflows and suggest solutions.
• Recognize trends and patterns and escalate issues to management.

Preferred Qualifications

• Minimum Bachelor's degree in related field
• 1 year experience of inside sales customer engagement outbound selling is a plus
• Fluent in English Hindi
• An excellent communicator, with the ability to effectively convey our message in meetings as well as through cold calling, outbound calling, and mail conversations.
• An emotionally intelligent networker, who gets energy from connecting to customers,
• A proactive team player who thrives in cross functional and fast paced environments
• Problem solver, attention to details, communicative, proactive with a strong work ethic plus passion for ensuring a world class user support experience.
• Adaptable to learn new processes, concepts, and skills.
• High affinity and cultural awareness of political social situation regarding the relevant market region supported.
• Strong interpersonal skills, verbal, and written communication skills and most importantly empathy
• Affinity to social media platforms and pop culture is a pre.