Head of Continuous Improvement, Malaysia
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At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
- Drive initiatives and focus’ include (but are not limited to): Operations Standards across Health and safety, 5S and visual Management, Performance Management, Process Management, Business Continuity and Continuous Improvement.
- Design and deliver effective training for LEAN tools and methods including 5S, A3 Problem Solving (PDCA/ DMAIC), Value Stream Mapping, and basic Lean introduction.
- Serve as a subject matter expert and lead CI workshops on business processes (CL/ Warehousing), Inventory Slotting projects (ABC Analysis), A3 Problem Solving and Value Stream Mapping (VSM), Process Mapping, Root Cause Analysis, FMEA, and 8D Problem Solving.
- Lead and implement operational improvement initiatives focused on enhancing productivity, identifying, and eliminating waste at the operational level.
- Foster a culture of continuous improvement by ensuring follow-up on ongoing initiatives and maintaining strong relationships with the Operations team. Actively support Lean activities and CI initiatives.
- Provide strategic guidance on site CI project submissions and advise on Lean tools and strategies to address operational challenges.
- Maintain a systematic training and coaching approach to support resources achieve higher skills, capabilities, competencies and expertise within suitable and achievable timeframes.
- Develop and implement key metrics and initiatives to monitor and reduce non-added value tasks and deviations from standard processes. Track performance metrics and measurements related to the CI/OE Scorecard and KPIs.
- Manage all aspects of complex Continuous Improvement projects from identification of improvement areas, execution of problem solving, prioritizing solutions, testing, hand-over, tracking & reporting out benefits.
- University or Polytechnic graduate in Logistics and Supply Chain, Industrial Engineering, Business Management or from a relevant technical field.
- At least 8 years CI experience in logistics/3PL, with Lean expertise in warehouse/shop floor environment and digitalization knowledge.
- A minimum of 5 years’ experience running complex Logistics Operations, 3PL and supply chain industry in a leadership capacity, including P&L accountability.
- LEAN Six Sigma certification (minimally Green or Black Belt) and Project Management (PMP Certified).
- Advance proficiency in LEAN methodologies and tools (e.g. 5S, A3, PDCA, Value Steam Mapping, Ishikawa Diagram, FMEA, Root cause analysis etc )
- Advance proficiency in Microsoft Office Suite (e.g. Excel, Powerpoint, Power BI, Power Apps etc)
- Excellent facilitation, moderation, and training skills; possess strong persuasive skills when presenting proposed solutions to stakeholders.
- Self-starter with a positive attitude to overcome problems effectively and able to work under their initiative with minimal supervision.
- Willing to travel interstate &/or overseas on projects as required for agreed durations.
Benefits:
- We’re strong believers in continual training and development for our people. After all, your success is our success.
- DB Schenker Malaysia provides a Total Rewards Package comprised of competitive wages, comprehensive benefits and reward systems.
- Our vacation and leave policies reflect our belief in proper work-life balance.
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