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Cantonese Global Insurance Customer Service (Fix Working Day, Fix Timing)

RM 4,000 - RM 4,300 / Per Mon


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  • Customer Support: Manage inquiries through inbound calls and emails.
  • Order Assistance: Support online orders and ensure secure payment processing.
  • Problem Resolution: Provide accurate information and empathetic support for issue resolution.
  • Escalation: Direct priority concerns to the correct channels.
  • Team Collaboration: Work with colleagues to improve processes and service quality.
  • Continuous Learning: Stay updated and enhance skills through training.
  • Compliance: Follow client policies while ensuring service excellence.
  • Working Day :- Mon-Fri , 8.30am to 5.30pm
  • Education: Bachelor’s degree, diploma, or equivalent in any field.
  • Experience: Minimum 6 months in customer support (fresh graduates encouraged).
  • Skills: Strong customer service and problem-solving abilities.
  • Attitude: Positive mindset, eagerness to learn, and adaptability to fast-paced settings.
  • Professionalism: Maintains calm and composure in challenging situations.
  • Competitive Salary: Attractive base salary with performance-based incentives.
  • Professional Development: Comprehensive training to support career growth.
  • Team Environment: Join a friendly and dynamic team.
  • Brand Representation: Opportunity to represent a leading brand and make a positive impact.
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