Cantonese Global Insurance Customer Service (Fix Working Day, Fix Timing)
RM 4,000 - RM 4,300 / Per Mon
Original
Simplified
- Customer Support: Manage inquiries through inbound calls and emails.
- Order Assistance: Support online orders and ensure secure payment processing.
- Problem Resolution: Provide accurate information and empathetic support for issue resolution.
- Escalation: Direct priority concerns to the correct channels.
- Team Collaboration: Work with colleagues to improve processes and service quality.
- Continuous Learning: Stay updated and enhance skills through training.
- Compliance: Follow client policies while ensuring service excellence.
- Order Assistance: Support online orders and ensure secure payment processing.
- Working Day :- Mon-Fri , 8.30am to 5.30pm
- Education: Bachelor’s degree, diploma, or equivalent in any field.
- Experience: Minimum 6 months in customer support (fresh graduates encouraged).
- Skills: Strong customer service and problem-solving abilities.
- Attitude: Positive mindset, eagerness to learn, and adaptability to fast-paced settings.
- Professionalism: Maintains calm and composure in challenging situations.
- Education: Bachelor’s degree, diploma, or equivalent in any field.
- Competitive Salary: Attractive base salary with performance-based incentives.
- Professional Development: Comprehensive training to support career growth.
- Team Environment: Join a friendly and dynamic team.
- Brand Representation: Opportunity to represent a leading brand and make a positive impact.
- Professional Development: Comprehensive training to support career growth.
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