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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
R

Technical Specialist Support

RM 3,000 - RM 4,500 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Job description

Job Purpose:

1. Solving Client’s technical issues in a timely manner and according to SLA and application support.

2. Attending to change request by customers (Reports/Customization)

3. Positive customer experience (Increase customer satisfaction)

4. Reducing complaints by customers (achieve zero repeat complaints)

5. Documentation for user guide on HRMS modules.

6. Keeping up to date with statutory regulations and calculations for the following countries: a. Primary: Malaysia and Singapore, b. Secondary: Philippines and Hong Kong.

Principal Accountabilities:

1. Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time)

2. Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request.

3. Assisting the Project Team with resolving certain technical functions in a timely manner.

4. Working/Communicating with Tech Development team and Project team to solve issues raised by customers in the system in a timely manner.

5. Completing all support tickets according to SLA and to highlight any main issues that is unresolved to superior for further analysis.

6. For certain execs: Setting up BLE Beacons and arranging for delivery to customers according to confirmed orders according to timeline given by sales team.

Requirement:

-Diploma/Degree in IT Related Studies

-2 years experience in HRMS support team / IT Application Support is an added advantage

- fresh grad with programming skill Level 1 and Level 2 are encourage to apply

Technical Competencies:

-SQL Scripting is a must

-Basic Knowledge and Software

-Ability to learn and master employer-specific software.

-Analytical and Troubleshooting mindset with technical skill

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM6,000.00 per month

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • have you worked in HRMS industry?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • SQL: 2 years (Preferred)
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