Housekeeping Supervisor

Join our team as a Housekeeping Supervisor, where you will play a crucial role in maintaining our hotel’s high standards of cleanliness, safety, and guest satisfaction. This position is perfect for individuals with strong leadership skills and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Supervise and guide housekeeping staff, providing training, coaching, and performance feedback.
• Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and compliance with health and safety standards.
• Assign daily tasks to staff and address special requests to maintain seamless operations.
• Manage housekeeping supplies and inventory to ensure availability while controlling costs.
• Respond promptly to guest requests, concerns, and complaints to ensure satisfaction.
• Oversee Lost and Found processes and assist guests with inquiries.
• Perform room cleaning duties as needed.
• Adhere to all company policies and maintain professionalism.
• Perform additional duties as assigned by management.

Skills and Qualifications:

• Minimum 3 years of housekeeping experience in a hotel setting.
• Strong leadership and communication skills.
• Attention to detail and a commitment to cleanliness.
• Ability to stand, walk, and lift moderate weights throughout the shift.
• Basic computer proficiency and the ability to learn new systems.
• Flexible availability, including weekends and holidays.

Job Type: Full-time

Pay: From RM2,800.00 per month

Schedule:

• Monday to Friday

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Reservation: 1 year (Preferred)

Language:

• English (Required)