Mandarin Customer Service (Mobile)
RM 2,800 - RM 3,700 / Per Mon
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Simplified
- Call Management: Manage inbound calls for inquiries, complaints, feedback, and product-related issues.
- Customer Satisfaction: Deliver accurate information and provide exceptional service to exceed expectations.
- Team Collaboration: Collaborate to achieve KPI targets and uphold SLA standards.
- Customer Satisfaction: Deliver accurate information and provide exceptional service to exceed expectations.
- Education: Minimum SPM qualification required.
- Language Proficiency: Fluent in English and Mandarin is essential.
- Fresh Graduates: A great opportunity to start your career in a call center.
- Shift Flexibility: Willing to work on rotational shifts with scheduled off days.
- Working Hours: 9-hour shifts, inclusive of a 1-hour lunch break.
- Location: Based in PJ Ara Damansara.
- Language Proficiency: Fluent in English and Mandarin is essential.
- Training: Gain skills with comprehensive training provided.
- Overtime: Earn more with high OT claims available.
- Benefits: Enjoy EPF & SOCSO, sick leave, and annual leave.
- Recognition: Be rewarded with quarterly staff recognition and appreciation.
- Career Growth: Progress from Customer Service Executive to Senior Manager through a clear path.
- Overtime: Earn more with high OT claims available.
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