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Mandarin Customer Service (Mobile)

RM 2,800 - RM 3,700 / Per Mon


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  • Call Management: Manage inbound calls for inquiries, complaints, feedback, and product-related issues.
  • Customer Satisfaction: Deliver accurate information and provide exceptional service to exceed expectations.
  • Team Collaboration: Collaborate to achieve KPI targets and uphold SLA standards.
  • Education: Minimum SPM qualification required.
  • Language Proficiency: Fluent in English and Mandarin is essential.
  • Fresh Graduates: A great opportunity to start your career in a call center.
  • Shift Flexibility: Willing to work on rotational shifts with scheduled off days.
  • Working Hours: 9-hour shifts, inclusive of a 1-hour lunch break.
  • Location: Based in PJ Ara Damansara.
  • Training: Gain skills with comprehensive training provided.
  • Overtime: Earn more with high OT claims available.
  • Benefits: Enjoy EPF & SOCSO, sick leave, and annual leave.
  • Recognition: Be rewarded with quarterly staff recognition and appreciation.
  • Career Growth: Progress from Customer Service Executive to Senior Manager through a clear path.