Manager, Operational Excellence

Key Responsibilities:

• Develop, implement, and sustain an operational excellence framework to enhance productivity and reduce waste.
• Lead cross-functional teams in identifying opportunities for process improvements and integrating Lean and Six Sigma methodologies into everyday operations.
• Conduct detailed analyses of operational processes to identify inefficiencies and recommend effective solutions.
• Facilitate training and workshops on Lean principles, tools, and techniques to enhance employee engagement in improvement initiatives.
• Monitor project progress, measure outcomes, and report results to senior management, making recommendations for strategic improvements.
• Collaborate with departmental leaders to ensure alignment of operational excellence objectives with overall business goals.
• Develop performance metrics and KPIs to assess the effectiveness of operational excellence initiatives.
• Stay updated on industry trends, innovative practices, and emerging technologies that could benefit operational performance.
• Foster a culture of innovation and continuous improvement within the organization.

Qualifications:

• Bachelor's degree in Engineering, Business Administration, or a related field; Master’s degree or relevant certification (e.g., Six Sigma Black Belt) is preferred.
• Minimum of 7 years of experience in operational excellence, process improvement, or related roles, with at least 3 years in a managerial position.
• Strong knowledge of Lean manufacturing, Six Sigma methodologies, and other continuous improvement tools.
• Proven track record of successfully leading and implementing process improvement initiatives that drive measurable results.
• Excellent analytical and problem-solving skills with a data-driven approach.
• Strong leadership and interpersonal skills to effectively collaborate with all levels of the organization.
• Ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
• Effective communication skills, both verbal and written.
• Fluency in English and Bahasa Malaysia is required; proficiency in other languages is a plus.