OPERATION ADMIN
RM 2,500 - RM 2,999 / Per Mon
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• Validating and updating information relating to customer orders and goods/service delivery by IT Support division. • Assist with Application/IT support-related admin matters, perform routine administrative duties, including data entry. • Recommend improvements in workflow, procedures, and documentation. • Liaising with various other departments to ensure a smooth operation including coordinating with Procurement & Inventory on stock orders & deliveries • Manage ticketing tasks by organizing, updating, following up, and assigning tickets to the appropriate support team members or departments. • Provide L1 phone support, helping colleagues or clients set up system settings and resolve minor issues. • Any ad hoc tasks assigned from time to time by management.
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