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Full Time Service Crew

Salary undisclosed

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Key Responsibilities: a) Customer Service: - Greet guests warmly upon arrival and provide a welcoming atmosphere. - Guide guests to their tables and present menus. b) Order Taking: - Accurately take orders for food and beverages, accommodating any special requests or dietary restrictions. - Input orders into the point-of-sale system promptly. c) Serving: - Deliver food and beverages to tables in a timely and efficient manner. - Ensure all orders are accurate and meet the restaurant’s standards for presentation and quality. d) Guest Interaction: - Check on guests regularly to ensure they are satisfied with their meals and service. - Address any complaints or concerns promptly and courteously, escalating issues to the manager if necessary. e) Table Maintenance: - Clear and reset tables after guests leave, ensuring a clean and tidy dining area. - Assist in maintaining the cleanliness of the restaurant, including restocking supplies and cleaning spills. f) Payment Processing: - Present checks to guests and process payments accurately, ensuring proper handling of cash and credit transactions. - Provide accurate change and receipts to guests. g) Team Collaboration: - Work closely with kitchen staff and other waitstaff to ensure smooth service. - Assist colleagues during busy periods to ensure efficient service delivery. h) Knowledge and Compliance: - Stay informed about menu items, daily specials, and promotions to provide accurate information to guests. - Comply with health and safety regulations and restaurant policies. Job Types: Full-time, Permanent Salary: RM1,500.00 - RM1,800.00 per month Benefits: Health insurance Maternity leave Meal allowance Opportunities for promotion Birthday leave Professional development Schedule: Afternoon shift Evening shift Rotational shift Weekend jobs Supplemental Pay: Overtime pay Meal Allowance Performance bonus Expected Start Date: Immediately