Technical Customer Support Specialist
Salary undisclosed
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Deliver high quality support and operate as a safety net to customers of our SaaS product Communicate and respond varied technical solutions to customers in a team environment, using our shared inbox tool to assist customer's inquiries Resolve customer inquiries in a timely manner using full understanding of the product functions, features and customer environment Monitor common customer questions/concerns and partner with cross-functional teams to suggest solutions Empower customers to self-serve and help users navigate our on-demand success resources Work collaboratively across a few teams - Customer, Marketing, Product and Tech to solve complex problems
Similar Jobs