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Lead Resident Engineer

  • Full Time, onsite
  • Odd Technologies Sdn Bhd - Qwork Malaysia
  • Cyberjaya, Malaysia
RM 10,000 - RM 12,999 / Per Mon

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Position: Lead Resident Engineer (1 Year Contract) Salary: RM 11, 335.79 Working day: Mon to Fri (weekends be on standby) Working Hours: 9 am to 6 pm (there is a need to do night migration work) Location: Cyberjaya Job Description: 1. Collaborate with customers on migration-related data exchange, port mapping, network planning, and verifying and updating matrix information. 2. Create Method of Procedure (MOP) documents and configuration files for nodes based on matrix data. 3. Deliver on-site support during planned work activities at customer premises. 4. Facilitate weekly war room meetings to review planned work progress with project teams and customers. 5. Participate in planned work activities outside of office hours, as requested by customers. 6. Examine network equipment logs and prepare initial matrix information documents. 7. Track network KPIs and generate performance reports to ensure adherence to service standards. 8. Diagnose and resolve network issues on-site, providing technical solutions based on project requirements. 9. Work closely with customer technical support teams to resolve network incidents quickly, based on severity levels. Requirement: 1. In-depth knowledge of networking protocols, data communication technologies, and network architecture. 2. Skilled in analysing key performance indicators (KPIs) and monitoring network performance. 3. At least 2 years of experience as a Network Engineer in the telecommunications industry, specialising in IP networks. 4. Demonstrated expertise in troubleshooting and resolving complex network issues. 5. Experience with telecommunication networks, particularly within service provider environments, is an advantage. 6. CCNA, CCNP, or CCIE certification is highly desirable. 7. Familiarity with programming or scripting languages is beneficial. 8. Strong leadership, communication, and problem-solving abilities. 9. Capable of working independently with minimal supervision and performing effectively under pressure. 10. Innovative, results-driven, with excellent coordination and communication skills