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Project Manager

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Digital IT Project Management 1. Driving & managing digital customer engagement platform projects as follow: a. Scope to be captured, tracked, controlled & validated to ensure commitment as approved is being delivered b. Timeline to be planned, tracked, controlled & alerted promptly c. Budgeting are to be approved, drawdown, utilised & tracked promptly & accurately d. IT resourcing are to be planned, mobilised & tracked to ensure accountability to respective role deliverables are met e. Identify deviation in project planning, monitoring, execution & closure to be raised clearly as risks or issues & resolved promptly f. All risks & issues for the project is being captured, reported, tracked & resolved to ensure group tech commitment to excellence g. Communicate, report & engage with stakeholders as a key representative of group tech to ensure clarity of project progress, deviations, risks & issues are addressed accordingly h. Manage programme level controls where required 2. Ensuring compliance to bank’s policies & processes for project(s) managed a. Adherence to IT spend approvals procedures b. Adherence to RFP/RFI/demand procedures c. Adherence to software delivery lifecycle via waterfall, agile & both d. Adherence to project management best practices 3. Manage vendors where the project requires external parties a. Plan, monitor, track, report, pay & close required activities with the vendor b. Ensuring vendor deliverables are validated & sync with payments c. Ensuring tracking of costing & payments promptly 4. Understanding of technology in the areas a. Digital ecosystem on functional & technical domain knowledge to enable validation of work & problem solving b. Understanding of infrastructure is advantageous Agile & waterfall software delivery 1. Delivery of software in agile and waterfall in accordance to application standards 2. Lead the scrum team in using agile & scrum practices 3. Helping the product owner & development team to achieve customer satisfaction 4. Remove impediments & coach the scrum team on removing impediments Project landscape: 1. Managing CEP projects & programme such as hyper personalisation via chats, notifications, straight through processing, loyalty, campaigns & marketplace 2. Programme & project management will cover end-to-end project delivery 3. Hands on experience in managing software incrementals that will be used by millions of Maybank customers 4. Close working relationship with business partners in virtual banking