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Customer Technical Support

RM 2,000 - RM 3,500 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Key Responsibilities:

Product Support: Assist customers inquiries, troubleshooting, and resolving issues.

Communication: Provide prompt and courteous responses to customer emails, calls, and chats.

Reporting: Maintain accurate records of customer interactions and feedback.

Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.

Job Types: Full-time, Contract
Contract length: 24 months

Pay: RM2,000.00 - RM3,500.00 per month

Benefits:

  • Opportunities for promotion

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay

Education:

  • STM/STPM (Preferred)

Experience:

  • Technical Support: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)