Export Assistant

RM 2,500 - RM 2,800 / Per Mon

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Job Description

To process orders, preparing order trading margin, to preparing price list and brochures, ensure all document file/scan to share folders correctly.
To review and monitor for Export related matter with factory on the following: a) Issues on samples (request samples and pack samples), document for MOH/FDA registration, ingredient listing, nutritional fact data, pricing, purchase requisition and others. b) Outstanding artworks from internal team for submission to customers.
To ensure pricing received on time and have access to share folder to retrieve updated pricing, MOQ production run in order to prepare price list to quote customer.
To handle some incoming enquiry, customer service with airports transfer/hotel pick up, meals with customers, market visits with customers.
On complaint, to issue complaint to marketing department and liaise with customer to retrieve affected product samples and to ensure timely sending QA investigation report to customer; and update the summary of complaint.
To prepare fulfilment report, weekly report, monthly report, customer’s report and PRF summary report.
To monitor and packing of POS Material and Samples for container loading or courier.
Attending to yearly customer survey form by sending and follow up feedback with customers
Any other duties assigned by superior from time to time.

Requirements

. Candidate must possess at least Diploma in Business Studies/ Administration or equivalent
Minimum 1 to 2 years of sales support experience in FMCG industry
Good communication and interpersonal skills.
Able to work in a fast pace and demanding environment

Job Type: Full-time

Pay: RM2,500.00 - RM2,800.00 per month

Benefits: